Complaint Letter

The Manager of Ramayana Store Company

Dear Mr. Sudarman

At Pahlawan Street Sidoarjo

          I am one of your customers who inform you about my complaint.

          On 22 May 2012, I am buy instant dumplings. Expiration date was 2014, the dumplings are in the package tightly and neatly wrapped. But, after I open the package contents are not dumplings according to package and has spoiled.

          I am therefore returning the invoice to you for correction.

          I am writing to ask you to please make up the shortfall immediately and to ensure that such errors do not happen again.

          I also asked to exchange for new instant dumplings in your store.

          I look forward to receiving your payment.

  Your Customer,

(Iffah Dewi A.)

Posted at 6:00 PM

                              

Iffah Dewi / XI IPA 3 / 12